1. Returns

Stackmonks offers a [number of days] day return policy for eligible products or services purchased directly from us.
To be eligible for a return, the product or service must be unused and in the same condition as received, with all original packaging and documentation included.

2. Eligibility

Returns are accepted for products or services that are defective, damaged upon receipt, or do not meet the specifications as described.
Returns may also be accepted for products or services that do not meet the customer’s requirements, subject to Stackmonks’s discretion.

3. Exclusions

Certain products or services may not be eligible for return, including but not limited to:
Customized software or solutions tailored specifically for the customer.
Products or services that have been used, altered, or modified in any way.
Products or services that are not in their original condition or packaging.

4. Return Process

To initiate a return, please contact our customer support team at +91 7044948290 within the specified return period.
Provide your order details, reason for return, and any supporting documentation or evidence.
Our team will assess your request and provide further instructions for returning the product or service.

5. Refunds

Upon approval of your return request and receipt of the returned product or confirmation of service cancellation, [Your Company Name] will process the refund within [number of days] days.
Refunds will be issued to the original payment method used for the purchase, unless otherwise specified.

6. Shipping Costs

Customers are responsible for shipping costs associated with returning the product unless the return is due to a mistake on [Your Company Name]’s part or the product is defective upon receipt.

7. Warranty

Products or services may be covered under warranty as specified in the product documentation or service agreement. Please refer to the warranty terms for more information on coverage and procedures for warranty claims.

8. Contact Information

For inquiries regarding returns or assistance with the return process, please contact our customer support team at +91 7044948290 or snehasish@stackmonks.com.

9. Changes to Return Policy

Stackmonks reserves the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on our website.